Business people are too busy running their business and don’t pay attention to their written communication with their customers, the public  internally with their staff.

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When communicating with your customers or the government, it is vital that your letters should be written in a professional manner. Not only is it in poor taste when your grammar is full of errors, but it leaves the impression that the writer is not a professional business person.

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It is especially important to that your correspondence be clear and precise if you’re communicating with the government, or if pertains to a legal issue. Many time one word might make a big difference in your position of any given legal issue.